Effective Date: [02/06/2026]
Thank you for shopping with us. We are committed to providing quality products and ensuring customer satisfaction. Please read our Return & Exchange Policy carefully before making a purchase.
Returns
We accept returns only for defective or damaged products.
To be eligible for a return:
- The product must be received in a defective, damaged, or faulty condition.
- The return request must be submitted within 7 days of receiving the order.
- The product must be unused and returned with its original packaging, tags, and accessories (if applicable).
- Proof of purchase (order number or invoice) is required.
Non-Returnable Items
We do not accept returns for:
- Change of mind
- Incorrect product selection by the customer
- Size, color, or design preferences
- Products damaged due to misuse, improper handling, or normal wear and tear
Exchange Policy
We offer exchanges for:
- Defective products
- Products received in damaged condition
Once the returned item is inspected and approved, we will arrange a replacement or exchange for the same product (subject to stock availability).
If the same product is unavailable, we may offer:
- A similar product of equal value, or
- Store credit for future purchases
How to Request a Return or Exchange
To initiate a return or exchange, please contact our customer support team with:
- Your order number
- Product name
- Clear photos or videos showing the defect or damage
- Brief description of the issue
Our team will review your request and respond within 2–3 business days.
Return Shipping
- If the product is confirmed to be defective or damaged, the return shipping cost will be covered by us.
- If the product is found not to be defective after inspection, the return request may be rejected.
Inspection and Approval
All returned products undergo inspection upon receipt. We reserve the right to refuse returns or exchanges that do not meet the conditions outlined in this policy.
Refunds
If a replacement or exchange cannot be provided, an eligible refund may be processed to the original payment method. Refund processing times may vary depending on your payment provider.
Contact Us
For any return or exchange requests, please contact us:
Email: [agrawal.sakshi691998@gmail.com]
Phone: [9732728486]
Website: Contact Us
By placing an order on our website, you agree to this Return & Exchange Policy.